WARRANTY ADMIN / SERVICE ADVISOR

SERVICE ADVISOR / WARRANTY ADMINISTRATOR 

ARE YOU AN EXPERIENCED SERVICE ADVISOR OR WARRANTY ADMINISTRATOR?

FANTASTIC OPPORTUNITY WITH A LEADING MAIN DEALERSHIP IN TUNBRIDGE WELLS

COMPETITIVE BASIC SALARY UP TO £33,000+ D.O.E | O.T.E | BENEFITS

GROWING COMPANY | HOT BRAND | IMMEDIATE INTERVIEWS AVAILABLE

My client, a successful and expanding main dealer in Tunbridge Wells, is seeking a Service Advisor / Warranty Administrator to join their busy and well-established Service Department. This is an exciting opportunity to join a strong brand with excellent career prospects.

Key Responsibilities

Service Advisor Duties

• Deliver first-class customer service and build strong customer relationships
• Meet and greet customers into the service reception
• Work efficiently within a team to support the smooth running of the department
• Book in vehicles, advise customers on repair times and progress updates
• Liaise with workshop staff and technicians to ensure accurate communication
• Carry out general administrative duties related to service bookings
• Maintain a professional appearance and attitude at all times

Warranty Administrator Duties

• Process warranty claims accurately in line with manufacturer guidelines
• Maintain compliant and organised warranty documentation
• Liaise with manufacturers regarding claim approvals and queries
• Ensure warranty processes meet audit and compliance standards
• Support the Service Department with all warranty-related administration

Requirements

• Main Dealer experience desirable
• Warranty experience desirable
• Kerridge experience an advantage
• Good communication skills
• A flexible, adaptable approach to work
• Balanced, professional attitude
• Ability to work within a team framework
• Ability to follow instruction clearly
• Strong customer service focus
• Must hold a FULL UK driving licence

What’s on Offer

• Competitive basic salary up to £30,000+ DOE
• Attractive OTE & company benefits
• Career progression within a growing dealership
• Supportive team environment and excellent brand training

WE ARE CURRENTLY SHORTLISTING – APPLY IN CONFIDENCE TODAY TO AVOID MISSING OUT!

Prima Hatfield Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003. Only suitable candidates will be contacted.

We are one of the UK’s leading providers of “white-collar” staff for progressive companies.

Register with us for regular permanent positions - Contact us in complete confidence – all interviews are conducted locally.